Sociocs is a tool for your company’s customer communication. It’s a single shared inbox that includes Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, and the Click to Chat by Text/SMS plugin, among other things. It also has Zapier (and other platforms) integration to automate workflow with other systems.
Business Text Messaging
Connect your Twilio account for two-way text messaging with image, video, and file support. Text messaging can even be enabled on your existing business number.
Bulk Text Marketing
Using your existing Twilio account, reach out to the masses via bulk text messaging with image support (SMS & MMS).
Additional Google Reviews
Increase the number of reviews you receive by using automated and manual customer notifications. More reviews and positive ratings boost your company’s ranking in Google search results.
With our MorePositive technology, you can take action on negative feedback before it is posted online.
Voicemails in the Box
Every voicemail left unanswered is a missed opportunity. Voicemails for your existing business number will be delivered to your Sociocs Inbox, along with a text transcript. If you prefer, you can convert the conversation to text messaging.
Live Chat / Web Chat
Allow web chat / live chat on your website without requiring a LIVE agent. To convert a website inquiry into a text/SMS, WhatsApp, or Facebook Messenger conversation, use our click to chat plugin.
Receive website form submissions (such as the Contact Us form) in the Sociocs Inbox and engage the customer. You have the freedom to submit any type of form you want using our forms API.
Google Business Messages
With Google Business Messages, you can be there. Connect with customers when they are in need of assistance and start a conversation directly from Google Search or Maps.
You can allow access to WhatsApp Business messaging for multiple team members. When the majority of your customers use WhatsApp, this is a must-have.
Sociocs integrates with your existing business software to create automated workflows. Begin growing your company with Sociocs today!